Shipping policy

Do you offer free shipping?

Yes, there is free shipping for orders over $150 within USA and Canada. For the rest of the world there is free shipping over $250. Otherwise, shipping costs are calculated at checkout.

How is my shipping rate calculated?

Shipping charges are based on weight and the cheapest available rate. They do not include a tracking number outside of the USA and Canada, and do not include insurance for your package. We are not responsible for lost or stolen packages.

If you would like insurance on your shipment and/or a tracking number please email us before purchasing and we will arrange for the incremental cost.

When will my order ship?

We try to ship within 10-15 business days of receiving your order.

We are a small business and all items are made to order so shipping times may depend on our order volume at the time. Please email us if your order is urgent and we will do our best to accommodate!

Will I be charged customs/duties fees on top of what I already pay at checkout?

You may be charged additional customs/duties fees if you live outside of the USA. We cannot control and are not responsible for any customs/duty charges that may be incurred on orders shipping outside of the USA.

Is there a local pick-up option?

We offer free pick-up in Altadena, CA and Vancouver, BC.